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The Heart Behind Foxtrots
Hi, I'm Steph
Frequently Asked Questions
Here to help, Every Step of the Way
Have a question? Your in the right place.
Below you'll find answers to the most common questions about Foxtrots, my pet care services and how I care for your furry family members.
Can't find what your looking for? I'm always happy to chat - just get in touch.
I'm the person behind Foxtrots and a proud local pet carer based in Bramham.
I’m also a mum to two children and a lifelong animal lover with a busy little family of my own — including Foxy my Nova Scotia Duck Tolling Retriever, two senior cats and two rabbits.
Foxtrots was created from my passion for animals, the outdoors and providing the kind of trusted, personal pet care I would want for my own pets. I know how important it is to leave your pets with someone who genuinely cares for them, understands their routines and treats them like family.
How do you handle group matching?
We operate in very small groups, carefully matching dogs by temperament, age, and energy level. This ensures a calm and social environment where every dog can thrive and enjoy their time outdoors.
What if my dog doesn’t get on with others?
We provide dedicated solo walks for dogs who are anxious or prefer individual attention. During our meet and greet, we carefully assess your pet's personality to ensure they feel safe, calm, and nurtured.
How do you manage home security and keys?
Your security is our priority. We are fully DBS checked and insured. Keys are kept in a secure, unbranded safe and are never labeled with addresses to protect your privacy and peace of mind.
What happens during extreme weather?
In cases of extreme heat, storms, or ice, we replace outdoor walks with enriching home visits. We focus on comfort breaks and indoor mental stimulation to ensure your pet is happy and safe until you return.
What kind of updates will I receive?
We love keeping you in the loop! After every walk or visit, you'll receive photos and a brief update via WhatsApp, so you can share in your pet's trail-blazing adventures while you're away.